Refund policy

Do you want to return your order? We think that is a real shame! But of course that is allowed. You can choose to receive the money back or to support us and request a voucher or another item. You may inform us within 14 days of receipt that you are canceling the purchase. After that you have 14 days to return the product. ALWAYS do this with track and trace. You pay the costs to return the package yourself.

Send an email to facshopamsterdam@gmail.com with in the subject:

RETURN "article" 

And in the mail the track and trace number and your bank details.

Or use the appendix Right of withdrawal that you can find in the General Terms and Conditions.

When the product is worn or damaged, we can decide not to refund the (entire) amount.

We also cannot take back bottoms or earrings for hygiene reasons.

When the product is in condition as we shipped it and with the original tags, we will return the total amount to you within 14 days.